Business Goods & Services

I own a business which allows consumers to make monthly payments on my product and service. How do I report good or bad marks for or against my consumers?

Thanks

You have to be a member before you can report. Call the credit agencies and ask about becoming a member. It probably is not worth it for a small number of instances.

In singapore context only.

Contact any merchant services company for credit cards. They will be able to help you out. You dont say how much sales you will have, but you can also use Paypal for occasional sales.

how would it be different? and why?

Most of the consumer marketing you see covers a fairly wide audience and appeals to emotions. Most B2B marketing is highly targeted and appeals to ROI (Return on Investment). Depending on your product and profit, it's pretty common to have a direct sales force for B2B.

Without knowing your product, those are the main differences I can think of.

What are older consumer? I'm assuming you mean retirees– 60+ crowd.

Complexity of the product – is it too hard to figure out

Cultural/social factors – e.g. how many older consumers will use an IPOD or even CD's. Some do, some don't

Price – many older folks are on fixed incomes or may not want to pay a premium for certain products.

Early last year I booked someone to provide a sevice for a wedding this month, soon after the booking the wedding date moved. In all the service provider received 10 months notice of the change, during that period the service provider stated that he could not fill the date we cancelled and also couldn't make himself available for the new date. The service provider is now wanting 100% of his fee for a service he will never provide, although his contract states that you have to pay 100% fee on cancellation inside 12 months, it's fairly obvious that he made no effort to fill the new date or make himself available. Although we saw his terms he initially pressured us into signing them and his actions hence seem to contravene an act from 1999, preventing businesses binding consumers into contracts deemed "unfair". The service provider had our deposit but I am reticent to pay the 100% charge does anyone know where I would stand legally if I challenged the contract or payment??

I don't think this company has any ground to stand on in court. I own a rental company, and I know that if I pulled this a) I would be out of business, and b) I wouldn't be able to get the full amount of money owed for something that I didn't provide. I say either contact an attorney, better business bureau, local news paper, or fight it yourself in court if they try to initate it. I don't think they will try and take you to court but I could be wrong, I am not a lawyer just someone trying to offer an opinion.