Online retail business – Who is the best shipping provider?
I am helping my wife start a new online clothing business. She will be using Yahoo merchant services and wants the best value and service from a shipping provider. She will be shipping both domestic and international and will want a service that can dynamically calculate shipping costs and add it to the puchase. Does anyone have experience with UPS, FedEx, or USPS in this capacity?
Thx
fedex is the best
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October 20th, 2008 at 12:13 am
fedex is the best
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October 20th, 2008 at 12:20 am
UPS is very reliable and lower cost.
FexEd is very reliable and typically higher cost.
I suggest she offer both.
US Mail is a needed option to ship to PO Boxes.
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October 20th, 2008 at 12:47 am
You may want to look at
http://www.redroller.com – you can see what shipping options meet your transit desires and costs
http://www.bongous.com – an option if you want to outsource it
http://www.lexiconn.com/ecommerce/shopsite/dhl_install.html – I wouldn't build the API's for the rate calculations if I were in your shoes… providers like this are the way to go.
General answers about shipping:
1) you want a delivery confirmation/signiture
2) tracking is very useful from a CS perspective
3) you are likely to get the best residential rate through DHL @Home… which at low volumes is only offered through red roller.
4) DHL@Home (final delivery by USPS) and UPS are the best residential options.
Oh… and set up google analytics!
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